Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. We do not do any refunds only store credit or exchange.
Additional non-returnable items:
- Gift cards
- Face Masks
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 14 days after delivery
Store Credit
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Store Credit.
If you are approved, then your Store Credit will be processed, and a credit will automatically be applied to a gift card or e-gift card for future use.
Late or missing credit
If you’ve done all of this and you still have not received your store credit yet, please contact us at Info@aproposandaproposformen.com.
Sale items
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@aproposandaproposformen.com and send your item to: Apropos & Apropos for Men , 227 Colborne Street, Port Stanley ON N5L1C2, Canada.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be mailed to you or an e-gift card can be emailed if you wish.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a gift card to the gift giver and he/she will find out about your return.